Refund Policy

Refund Policy

Welcome to Jey Special Needs Centre. Please read our refund policy carefully before enrolling in any of our online training programs and courses.

By registering for any course offered through our website, you acknowledge that you have read, understood, and agreed to the terms outlined below.

1. Course Enrollment

  • Enrollment into any course is confirmed only upon successful payment of the applicable course fees and receipt of confirmation from the organization.
  • All applicants are advised to review the course details, eligibility requirements, certification requirements, and course structure carefully before making payment

.

2. Refund Eligibility

Due to the nature of digital training programs, access to learning materials, downloadable resources, recorded sessions, and administrative processing involved, course fees are generally **non-refundable** once:

  • Course access has been provided,
  • Learning materials have been shared,
  • The student portal/account has been activated, or
  • The batch/course has commenced.

3. Refund Requests Before Course Access

Refund requests made before course access has been granted may be considered on a case-by-case basis.

If approved, the organization reserves the right to deduct:

  • Administrative processing charges,
  • Payment gateway charges, and
  • Any applicable taxes or expenses already incurred.

4. Non-Refundable Circumstances

Refunds will not be provided under the following circumstances:

  • Failure to attend live sessions,
  • Change of personal schedule or availability,
  • Failure to complete coursework or assignments,
  • Dissatisfaction arising from lack of participation or engagement,
  • Delayed completion by the student,
  • Technical issues from the student’s side including internet/device problems,
  • Violation of course policies or code of conduct,
  • Suspension or termination due to misconduct.

5. Batch Transfers / Deferrals

Requests for batch transfers or deferrals may be considered subject to:

  • Seat availability,
  • Academic policies,
  • Administrative approval, and
  • Applicable transfer charges, if any.

Approval of transfer requests shall be solely at the discretion of the organization.

6. Certification and Credentialing

Course enrollment does not guarantee certification, credentialing, examination eligibility, or approval by external credentialing bodies including Qualified Applied Behavior Analysis Credentialing Board (QABA).

Students are individually responsible for fulfilling all requirements prescribed by the relevant credentialing board or authority.

7. Cancellation by the Organization

Jey Special Needs Centre reserves the right to cancel, postpone, or reschedule any course, batch, or training program due to unforeseen circumstances, insufficient enrollment, faculty unavailability, regulatory changes, or operational reasons.

In such cases, students may be offered:

  • A transfer to another batch,
  • Course credit, or
  • A partial/full refund at the organization’s discretion.

8. Processing of Approved Refunds

Any approved refund shall be processed within 7–14 business days through the original mode of payment wherever possible.

The organization shall not be responsible for delays caused by banks, payment gateways, or financial institutions.

9. Contact Information

For refund-related queries, please contact:

Jey Special Needs Centre
Email: training@jeyspecialneedscentre.com
Phone: +91 9353801476
Website: https://jeyspecialneedscentre.com

10. Policy Updates

The organization reserves the right to modify or update this Refund Policy at any time without prior notice. Updated versions shall be posted on the website and become effective immediately upon publication.

What Our Clients Say

  • Brindha
    “Meena ma'am has been a fantastic teacher for my son Prithivi. He was always happy to go to her class and has grown much in confidence. Meena ma'am is an enthusiastic and hardworking teacher.I find her easy to reach and she is quite understanding.Her genuine care for each child is beyond words.Must mention about the talk tools which she cleverly incorporated into his daily schedule and brought back his vocal sounds.
    Brindha
  • Madeha
    My son mohammed sehel 8 years old special child having down syndrome he has having difficulty in speech , trouble in making sounds.. Finally I met with meena she is aba profressional ... She helped him in practicing many words with the help of talk tools which I actually bought in singapore . Its a bit expensive but worth the price ... And I am surprised in less than 6 months he started calling me mom and also started to interact with people by calling names ...He learned many basic words ...I suggest others to get help from meena . Thanks to her for the effort she did to make them learn and understand the language.
    Madeha
  • Vani
    Your centre is been doing a really great job ma’am , that is also shown on my son adithya . Ma’am your centre has got a very big impact on my son in many ways, like before he joined school he would not read / write but joining him to your centre he reads and learnt a lot of discipline like he has learnt a lot of discipline like he has learnt how to feed himself etc . And moreover your centre has thought my son how to independent and to do his small works on his own without anybody's help. Especially you cooperate a lot and help me in bringing up my son which is one of the best part of your centre . Totally your centre has bought a very big change in my life and in my sons life . And ma’am I am very sure that if I put little more effort on my son, He can be successfully integrated into the Mainstream school.
    Vani
  • Shanthi
    He was diagnosed with autism spectrum disorder pervasive development disorder on august 7, 2013. He was 3 years 1 month old. He had poor eye contact, lack of concentration, limited speech, sensory processing and lack of communication with no peer interaction hence he was referred for occupational therapy and applied behavioural therapy. He was admitted in lourdes english school in 2014. We found that his normal school admits kids with minimal behavioural issues and slow learners, here manish began his schooling. Mrs. Meena helped him in picking up academics, language and math. Hence he started improving in fine motor skills. He was not able to hold the pencil in the beginning and now he is good at writing
    Shanthi
  • Ashvitha
    He has improved by following the commands and sitting tolerance has improved. His speech has improved. He now voices the sounds and words. Thanks for helping us and move my child to the next level of his readiness to go to school.
    Ashvitha
  • Jeevitha
    Prasanna my son was completely non verbal, after starting class in Jey Special Needs Centre. He started saying few sounds to express his needs, tacting & picture to object matching has improved. In identical matching scanning and matching has improved thanks to your support
    Jeevitha
  • Rupashi Ghosh.
    In Ronny's case I have noticed some improvement in speech like by using talk tools, He has achieved some vowels in speech area. He has now started to say vowels like a e o using talk tools, But speech is at the moment limited to this. He has also improved in understanding instructions and commands.
    Rupashi Ghosh.